EU Order Withdrawal (14-Day Cooling-off)

Right of Withdrawal for EU Consumers

According to the EU Directive 2023/2673, consumers residing in the European Union (EU) have the right to withdraw from this contract within 14 days without giving any reason (the "cooling-off period"). The withdrawal period will expire after 14 days from the day on which you acquire, or a third party indicated by you acquires, physical possession of the goods.

Important Exceptions & Diminished Value Policy:

Unused Goods Only:
To receive a full refund, the spray guns and accessories must be returned in their original, unused condition, with all original packaging intact.

Diminished Value Charges:
Please note that automotive spray guns are precision tools. If the product has been used, tested with liquids, or stained with paint/solvents, it cannot be resold as new. Under EU law, we reserve the right to deduct a diminished value charge (up to 50%-100% of the product price depending on the wear) from your final refund to cover the loss of commercial value.

Return Shipping Costs:
Unless the item delivered was incorrect or defective upon arrival, the buyer is solely responsible for covering the direct cost of returning the goods to our fulfillment warehouse.