Shipping policy
Shipping Methods & Fees
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| China Warehouse | 5–8 Business Days | Free $25 shipping on orders over $45 |
| USA Warehouse | 2-3 Business Days | Free $25 shipping on orders over $45 |
Orders are shipped from the nearest warehouse for faster delivery.
Shipping time may vary depending on destination and customs processing.
Order Processing Time
All orders are processed within 1 business day.
Once your order has been processed and shipped, the estimated delivery time is 4–7 business days.
If an item happens to be out of stock, our support team will contact you promptly to discuss the next best solution.
Shipping Destinations
We ship worldwide and can deliver to customers in most countries.
Tax & Duties
Customers from most countries are eligible for tax exemption.
However, customers from the following countries may still be subject to import taxes or duties due to local customs regulations:
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Brazil
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Iceland
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Serbia
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Türkiye
Policies may change depending on local customs regulations.
Order Tracking
Once your shipping label has been created, you will receive an email with your tracking number so you can monitor the delivery status of your order. 📦
Shipping Carriers
To ensure the most efficient delivery, orders may be shipped via different logistics channels, including:
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Direct shipping from our headquarter warehouse in China
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Fulfillment from our US warehouse
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Shipping via our logistics partner Yanwen
Our logistics partner may select the most suitable carrier to ensure reliable delivery.
Multiple Items in One Order
If you order multiple items, we will try to ship them together whenever possible.
However, some products may be shipped separately depending on availability or warehouse location. In such cases, you will receive a separate shipping confirmation email for each shipment.
Multiple Packages
For a single order, shipping is only charged once.
Even if your order is shipped from different warehouses and arrives in multiple packages, no additional shipping fees will be charged.
Changing the Shipping Address
Once your order has been shipped, the delivery address cannot be changed.
Please ensure your shipping information is correct before placing the order.
Order Changes or Cancellations
Order changes or cancellations depend on the status of your order.
Please contact our support team as soon as possible:
When contacting us, please include your order number and request details.
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If the order has not yet shipped, we can cancel it.
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If the order has already shipped, cancellation may not be possible. You may return the item according to our Return Policy (items must remain unopened).
Incorrect Item Received
If you receive a product that is different from what you ordered, please contact our customer support team immediately:
Our team will assist you in resolving the issue as quickly as possible.